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Introduction of customer portal with Sidem

Introduction of customer portal with Sidem

Sidem facilitates customer service through new portal

  • New Sidem customer portal
  • Main goal is to facilitate customer requests
  • Available via: portal.sidem.be

Sidem, the European specialist in steering and suspension parts, has launched its new customer portal. With this platform, the company addresses the need from customers to be able to request information on a 24/7 basis.

Customer focus

Being a highly customer-oriented company, Sidem has taken another step in proving its worth as a reliable business partner for its customers by creating the new Sidem customer portal. The portal will enable customers to trace back order documents, to consult backorder lists, to view invoices, to request stock availability for their parts needed and to download promotion materials. The portal offers Sidem’s customers quick and 24/7 service. “Sidem always aims to make the ease of doing business with us as high as possible. We're not only the specialist in steering and suspension parts. For our customers we are also the partner that helps them save time. That is why we are introducing the Sidem customer portal,” says Peter Verdonckt, Senior Sales & Marketing Director of Sidem.